Project Overview:
Market Segment: Government
Number of Sites: 180
Contract
Duration: October 2000 to present
Project Scope:
USSI provides first response services for on-site maintenance and hardware support for a global network of weather systems.
Service Offering:
Services include troubleshooting, repair, and replacement of on-site VSAT systems and PC systems (local and remote systems). The first response services carry a four (4) hour response time for a priority ticket and twenty-four to forty-eight hours for a standard response.
Customer Overview:
Our client is a leading supplier of mission critical information systems and technologies for a variety of industries, with a multitude of locations and four main business segments.
End
User Overview:
The systems allow critical weather information
to be evaluated and dispersed to the necessary parties and entities. The weather
systems that are being serviced by USSI include:
- TX/RX
- VSAT system
- Distribution PC
- Server
- Data Collection Unit
- Graphical workstations
- Remote weather observation systems.
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The Final Product:
What does the system do?
The units are ground systems working with weather satellites to deliver all aspects of weather data to flight lines in order to determine take-off, flight plan, and return feasibility.
Summary:
The first response services are vital to ensure all required personnel are empowered with the necessary weather details to make essential determinations for flight lines.
About USSI:
USSI provides field maintenance and system integration for
multiple technology markets including commercial communication systems, government
weather & consumer sites, digital media and broadcast host locations.
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Government Profile
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