Online Work Order Requests
USSI offers a simplified work order (call ticket) request tool for all clients with internet accessibility. This tool gives our clients the ability to submit requests to have service and maintenance requests processed electronically. A variety of information can be submitted to USSI via the internet.

Input fields include the following data:

A confirmation message will display to ensure that the request has been successfully transmitted to USSI for proper handling. In addition to the confirmation, you may view a detailed list of all previously submitted calls. All data is captured in USSI’s proprietary work order (call ticket) system. Our online tools give your organization access to view the status of all work orders, view arrival times of technicians, as well as completed call ticket information. You also have the option to view additional information regarding your requests. Reports may be exported to a .csv format compatible with Microsoft Excel.